Currently, computers are essential to achieve any goal you set for yourself. Whether it's carrying out internal tasks, providing a service, managing production, or keeping different areas connected, the IT platform is indispensable in the day-to-day operations of any organization.
In this regard, our computer maintenance service is designed to provide you with genuine support and ensure that you don't have to worry about the functioning of the equipment, but only about using them to expand your knowledge, services, and creations with the help of technology.
We take care of ensuring that your equipment operates optimally by performing preventive and corrective maintenance as necessary. We also make sure that your equipment is up-to-date with the latest technology and software so that you can make the most of its potential.
Our Services
Maintenance of the IT platform, with our experts. To ensure professional service, our specialized technicians perform the following detailed tasks and more.
Network and computer inventories
Project assessments and available new technologies.
24/7 network support
Thanks to bot monitoring, we are notified within minutes of any internet VPN network failure.
Periodic updates
Of Operating Systems / Antivirus / Malware / Anti-hacking protections on your devices.
Monthly Reports
With the system status on each technician visit.
Included visits
According to the customized contract, to your location for troubleshooting, during the month.
Preventive maintenance
As many times as needed, we will be attentive and activate simulations to verify contingency plans.
Review of backups
On-site, redundant copies, and in the cloud.
Permanent advisory
In the IT and technological platform of your development site.
Why choose our IT support service?
Our service will prevent
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Intermittent failures in programs.
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Inconvenience and risks of consulting with freelance technicians.
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Hidden costs in the technology budget.
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Data loss due to viruses and cyber-attacks.
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Performance issues due to lack of operating system updates.
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Recurring hardware failures.
You will gain
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Agreed maintenance visits to your company for any event.
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Solution for your PCs within 4 hours from the call and/or ticket creation.
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Minimization of offline times.
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Remote support with Augmented Reality, taking assistance to a more convergent level.
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Preventive maintenance of servers, computers, and various devices.
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Daily, weekly, or biweekly corrective maintenance.